adplus-dvertising

Welcome to the Quality Management MCQs Page

Dive deep into the fascinating world of Quality Management with our comprehensive set of Multiple-Choice Questions (MCQs). This page is dedicated to exploring the fundamental concepts and intricacies of Quality Management, a crucial aspect of Software Engineering. In this section, you will encounter a diverse range of MCQs that cover various aspects of Quality Management, from the basic principles to advanced topics. Each question is thoughtfully crafted to challenge your knowledge and deepen your understanding of this critical subcategory within Software Engineering.

frame-decoration

Check out the MCQs below to embark on an enriching journey through Quality Management. Test your knowledge, expand your horizons, and solidify your grasp on this vital area of Software Engineering.

Note: Each MCQ comes with multiple answer choices. Select the most appropriate option and test your understanding of Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

Quality Management MCQs | Page 16 of 24

Explore more Topics under Software Engineering

Q151.
What is the main difference between the user-based definition of quality and the manufacturing-based definition of quality?

a.

The user-based definition focuses on the user's needs while the manufacturing-based definition focuses on conformance to specifications

b.

The user-based definition focuses on cost savings while the manufacturing-based definition focuses on reliability

c.

The user-based definition is subjective while the manufacturing-based definition is objective

d.

The user-based definition focuses on the attractiveness of the software while the manufacturing-based definition focuses on the functionality.

Discuss
Answer: (a).The user-based definition focuses on the user's needs while the manufacturing-based definition focuses on conformance to specifications Explanation:The user-based definition of quality is concerned with how well the software addresses the user's needs and is considered as subjective. On the other hand, the manufacturing-based definition of quality is focused on how well the software conforms to its specifications and is considered as objective.
Q152.
In which area are Quality attribute scenarios heavily used?

a.

Software development

b.

Architecture assessments

c.

Testing

d.

Maintenance

Discuss
Answer: (b).Architecture assessments Explanation:Quality attribute scenarios are heavily used in architecture assessments.
Q153.
What are the three cornerstones of TQM?

a.

Customer value strategy, organizational systems, and continuous improvement

b.

Quality management, process improvement, and customer satisfaction

c.

Leadership, customer focus, and employee empowerment

d.

Strategic planning, performance measurement, and customer service

Discuss
Answer: (a).Customer value strategy, organizational systems, and continuous improvement Explanation:TQM has three cornerstones which are customer value strategy, organizational systems, and continuous improvement. These three cornerstones provide a holistic approach to quality management and aim to improve every aspect of the organization, not just the product or service provided.
Q154.
In TQM, what is the attitude towards customers?

a.

"We know what is best for the customer"

b.

"Let's first determine what the customer needs"

c.

"The customer is always right"

d.

"The customer is always wrong"

Discuss
Answer: (b)."Let's first determine what the customer needs" Explanation:In TQM, the right balance between benefits and sacrifices is sought and the key stakeholder in this balancing act is the customer. The attitude towards customers is not "We know what is best for the customer", but "Let's first determine what the customer needs."
Q155.
In TQM, what is the approach towards human resources?

a.

Regarded as a critical resource

b.

Regarded as a mere cost factor

c.

Ignored

d.

Abused

Discuss
Answer: (a).Regarded as a critical resource Explanation:In TQM, human resources are regarded as a critical resource rather than a mere cost factor. TQM emphasizes the importance of employees and takes advantage of their pride in craftsmanship.
Q156.
According to TQM, what is the key stakeholder in determining customer value strategy?

a.

The customer's boss

b.

The software developer

c.

The customer

d.

The manager

Discuss
Answer: (c).The customer Explanation:TQM states that the customer is the key stakeholder in determining customer value strategy, as the right balance between benefits and sacrifices has to be sought.
Q157.
According to TQM, what is the approach taken when determining customer needs?

a.

We know what is best for the customer

b.

Let's first determine what the customer needs

c.

The customer does not know what they want

d.

The customer is not important

Discuss
Answer: (b).Let's first determine what the customer needs Explanation:TQM states that the attitude towards customer needs is not "We know what is best for the customer" but "Let's first determine what the customer needs"
Q158.
What does TQM view as a critical resource for an organization?

a.

Hardware and software

b.

Materials and work practices

c.

Human resources

d.

Power struggles

Discuss
Answer: (c).Human resources Explanation:TQM views human resources as a critical resource for an organization, rather than as a mere cost factor.
Q159.
According to TQM, how are errors viewed?

a.

As personal failures requiring punishment

b.

As opportunities for learning

c.

As insignificant

d.

As a sign of incompetence

Discuss
Answer: (b).As opportunities for learning Explanation:TQM states that errors are not viewed as personal failures requiring punishment, but as opportunities for learning.
Q160.
How does TQM evaluate performance?

a.

By determining if it is good or bad

b.

By analyzing variation in performance to understand causes of poor performance

c.

By imposing authority through position and rules

d.

By punishing errors as personal failures

Discuss
Answer: (b).By analyzing variation in performance to understand causes of poor performance Explanation:TQM focuses on proactively pursuing quality improvement, and when it comes to performance evaluation it evaluates performance by analyzing variation in performance to understand causes of poor performance rather than evaluating it as good or bad.
Page 16 of 24

Suggested Topics

Are you eager to expand your knowledge beyond Software Engineering? We've curated a selection of related categories that you might find intriguing.

Click on the categories below to discover a wealth of MCQs and enrich your understanding of Computer Science. Happy exploring!

Python

Dive into one of the most popular languages with our Python MCQs. Understand...

Embedded Systems

Dive into the world of specialized computing systems with our Embedded Systems MCQs....

Discrete Mathematics

Refine your mathematical skills essential for computer science with our Discrete...

MySQL Database

Enhance your knowledge of relational databases with our MySQL MCQs. Understand...

Operating System

Dive deep into the core of computers with our Operating System MCQs. Learn about...

C Programming

Master one of the most widely used programming languages with our C Programming MCQs....

C# programming

Hone your skills in the C# language with our MCQs. Understand data types, operators,...

Software Engineering

Learn about the systematic approach to developing software with our Software...

Systems Analysis and Design Methods

Get familiar with the process of designing and improving business systems with our...