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Question

According to TQM, how are errors viewed?

a.

As personal failures requiring punishment

b.

As opportunities for learning

c.

As insignificant

d.

As a sign of incompetence

Posted under Software Engineering

Answer: (b).As opportunities for learning Explanation:TQM states that errors are not viewed as personal failures requiring punishment, but as opportunities for learning.

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Q. According to TQM, how are errors viewed?