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Welcome to the Quality Management MCQs Page

Dive deep into the fascinating world of Quality Management with our comprehensive set of Multiple-Choice Questions (MCQs). This page is dedicated to exploring the fundamental concepts and intricacies of Quality Management, a crucial aspect of Software Engineering. In this section, you will encounter a diverse range of MCQs that cover various aspects of Quality Management, from the basic principles to advanced topics. Each question is thoughtfully crafted to challenge your knowledge and deepen your understanding of this critical subcategory within Software Engineering.

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Check out the MCQs below to embark on an enriching journey through Quality Management. Test your knowledge, expand your horizons, and solidify your grasp on this vital area of Software Engineering.

Note: Each MCQ comes with multiple answer choices. Select the most appropriate option and test your understanding of Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

Quality Management MCQs | Page 17 of 24

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Q161.
What is the main focus of TQM?

a.

Conformance to specifications

b.

Continuous improvement

c.

Organizational systems

d.

Customer value strategy

Discuss
Answer: (b).Continuous improvement Explanation:TQM stresses improvement rather than conformance, and focuses on proactively pursuing quality rather than reacting to problems or new product development.
Q162.
What are the three parts of ISO 9000 series of standards?

a.

ISO 9000, ISO 9001, ISO 9004

b.

ISO 9000, ISO 9001, ISO 9003

c.

ISO 9000, ISO 9002, ISO 9004

d.

ISO 9000, ISO 9002, ISO 9003

Discuss
Answer: (b).ISO 9000, ISO 9001, ISO 9003 Explanation:ISO 9000 gives fundamentals and vocabulary of the series of standards on quality systems. ISO 9001 integrates three earlier standards (labeled ISO 9001, ISO 9002 and ISO 9003). It specifies requirements for a quality system for any organization that needs to demonstrate its ability to deliver products that satisfy customer requirements. ISO 9004 contains guidelines for performance improvement. It is applicable after implementation of ISO 9001.
Q163.
What is the purpose of ISO/IEC 90003?

a.

To provide guidelines for the application of ISO 9001 to computer software

b.

To specify requirements for a quality system for any organization

c.

To provide guidelines for performance improvement

d.

To provide fundamentals and vocabulary of the series of standards on quality systems

Discuss
Answer: (a).To provide guidelines for the application of ISO 9001 to computer software Explanation:ISO/IEC 90003 is a joint standard of ISO and IEC, which provides guidelines for the application of ISO 9001 to computer software. It describes the scope of the standard as specifying requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide a product that meets customer and applicable regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
Q164.
What is the main goal of ISO 9001?

a.

To provide a quality system for any organization that needs to demonstrate its ability to deliver products that satisfy customer requirements

b.

To provide guidelines for the application of ISO 9001 to computer software

c.

To provide a comprehensive standard for the management of quality in software engineering

d.

To provide a framework for performance improvement

Discuss
Answer: (a).To provide a quality system for any organization that needs to demonstrate its ability to deliver products that satisfy customer requirements Explanation:ISO 9001 is a generic standard that can be applied to any product. It specifies requirements for a quality system for any organization that needs to demonstrate its ability to deliver products that satisfy customer requirements. It is a part of the ISO 9000 series of standards for quality management systems.
Q165.
Which perspective of ISO/IEC 90003 makes up over 60% of the standard?

a.

The systemic perspective

b.

The management perspective

c.

The resource perspective

d.

The product perspective

Discuss
Answer: (d).The product perspective Explanation:The product perspective of ISO/IEC 90003 deals with the processes to actually create quality products, such as those pertaining to requirements engineering, design, testing, production and servicing. This perspective makes up over 60% of the standard.
Q166.
What are the five perspectives addressed by ISO/IEC 90003?

a.

Systemic, management, resource, product, and improvement

b.

Planning, execution, monitoring, controlling, and closing

c.

Design, development, testing, deployment, and maintenance

d.

Requirements, design, construction, testing, and deployment

Discuss
Answer: (a).Systemic, management, resource, product, and improvement Explanation:ISO/IEC 90003 addresses five perspectives which include the systemic perspective, dealing with the establishment and documentation of the quality system itself; the management perspective, dealing with the definition and management of the policies to support quality; the resource perspective, dealing with the resources needed to implement and improve the quality management system; the product perspective, dealing with the processes to actually create quality products, and the improvement perspective, dealing with monitoring, measuring and analysis activities to maintain and improve quality.
Q167.
How long does ISO registration take?

a.

Depends on how much the current process deviates from the ISO standards

b.

At least one year

c.

Depends on the size of the organization

d.

Depends on the type of product

Discuss
Answer: (a).Depends on how much the current process deviates from the ISO standards Explanation:The time and cost of ISO registration is dependent on how much the current process deviates from the ISO standards. If the current quality system is not already close to conforming, then ISO registration may take at least one year.
Q168.
When is reregistration required for ISO 9000?

a.

Every six months

b.

Every year

c.

Every three years

d.

Every five years

Discuss
Answer: (c).Every three years Explanation:Reregistration is required every three years for ISO 9000. This is to ensure that the organization's quality system continues to conform to the ISO standards.
Q169.
What are the consequences of ISO registration?

a.

Organization can lean back and relax

b.

Costly affair

c.

Organization has to keep alert

d.

Both b and c

Discuss
Answer: (d).Both b and c Explanation:ISO registration is a costly affair that requires a lot of time and effort. Even after obtaining registration, the organization cannot lean back and relax, but has to keep alert to maintain the standards and conform to the reregistration and surveillance audits required every three years and six months respectively.
Q170.
What is the purpose of Software Quality Assurance?

a.

To make sure work gets done the way it is supposed to be done

b.

To improve software quality by monitoring the software and its development process

c.

To ensure full compliance with the established standards and procedures for the software and the development process

d.

All of the above

Discuss
Answer: (d).All of the above Explanation:The purpose of Software Quality Assurance is to make sure that work gets done the way it is supposed to be done, improve software quality by monitoring the software and its development process, and ensure full compliance with the established standards and procedures for the software and the development process.
Page 17 of 24

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