adplus-dvertising
frame-decoration

Question

What is the main reason that services tend to be more heterogeneous than products?

a.

Services are created by activities, and activities are performed by humans

b.

Services are intangible

c.

Services cannot be counted, stored, or readily displayed

d.

Pricing of services is more difficult than pricing of products

Posted under Software Engineering

Answer: (a).Services are created by activities, and activities are performed by humans Explanation:Because services are created by activities, and activities are performed by humans, services tend to be more heterogeneous than products.

Engage with the Community - Add Your Comment

Confused About the Answer? Ask for Details Here.

Know the Explanation? Add it Here.

Q. What is the main reason that services tend to be more heterogeneous than products?

Similar Questions

Discover Related MCQs

Q. What does the quality of software maintenance depend on?

Q. What makes it difficult to control the quality of services?

Q. What is the product-service continuum used for in service marketing literature?

Q. Why is it difficult to synchronize supply and demand for services?

Q. What is the main difference between the production and consumption of products and services?

Q. Why is it difficult to centralize and mass-produce services?

Q. What is the product-service continuum?

Q. Which of the following is an example of a product-service mix?

Q. Why does the value of software maintenance lie in activities that result in benefits for the customers?

Q. What is the gap model often used for in service marketing?

Q. Why may gap 1 arise in software maintenance?

Q. What is a Service Level Agreement (SLA) used for in software maintenance?

Q. What is the cause of gap 2 in software maintenance?

Q. What is the gap model used by service marketeers for?

Q. Which gap is caused when the expected service as perceived by the service provider differs from the service as expected by the customer?

Q. What is a Service Level Agreement (SLA)?

Q. What is the cause of gap 3?

Q. What is the purpose of event management in software maintenance organizations?

Q. What is the purpose of a service level agreement in software maintenance organizations?

Q. Why do software maintenance organizations need to manage their product as a service?