Question

Why is it difficult to synchronize supply and demand for services?

a.

Services are intangible

b.

Services cannot be saved or stored

c.

Services are produced and consumed simultaneously

d.

Customers participate in and affect the transaction

Posted under Software Maintenance Software Engineering

Answer: (d).Customers participate in and affect the transaction Explanation:Customers participate in and affect the transaction, customers may affect each other, employees affect the service outcome, and centralization and mass production are difficult.

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Q. Why is it difficult to synchronize supply and demand for services?

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