Question
a.
Products are tangible, while services are intangible
b.
Services can be counted, stored and patented, while products cannot
c.
Products are created by activities, while services are not
d.
Products are more heterogeneous than services
Posted under Software Engineering
Engage with the Community - Add Your Comment
Confused About the Answer? Ask for Details Here.
Know the Explanation? Add it Here.
Q. What is the main difference between a product and a service?
Similar Questions
Discover Related MCQs
Q. What is the focus of software maintenance in most organizations?
View solution
Q. What are the top five factors that customers consider most important in software quality, according to Stalhane et al. (1997)?
View solution
Q. What is the main reason that services tend to be more heterogeneous than products?
View solution
Q. What does the quality of software maintenance depend on?
View solution
Q. What makes it difficult to control the quality of services?
View solution
Q. What is the product-service continuum used for in service marketing literature?
View solution
Q. Why is it difficult to synchronize supply and demand for services?
View solution
Q. What is the main difference between the production and consumption of products and services?
View solution
Q. Why is it difficult to centralize and mass-produce services?
View solution
Q. What is the product-service continuum?
View solution
Q. Which of the following is an example of a product-service mix?
View solution
Q. Why does the value of software maintenance lie in activities that result in benefits for the customers?
View solution
Q. What is the gap model often used for in service marketing?
View solution
Q. Why may gap 1 arise in software maintenance?
View solution
Q. What is a Service Level Agreement (SLA) used for in software maintenance?
View solution
Q. What is the cause of gap 2 in software maintenance?
View solution
Q. What is the gap model used by service marketeers for?
View solution
Q. Which gap is caused when the expected service as perceived by the service provider differs from the service as expected by the customer?
View solution
Q. What is a Service Level Agreement (SLA)?
View solution
Q. What is the cause of gap 3?
View solution
Suggested Topics
Are you eager to expand your knowledge beyond Software Engineering? We've curated a selection of related categories that you might find intriguing.
Click on the categories below to discover a wealth of MCQs and enrich your understanding of Computer Science. Happy exploring!