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Welcome to the Quality Management MCQs Page

Dive deep into the fascinating world of Quality Management with our comprehensive set of Multiple-Choice Questions (MCQs). This page is dedicated to exploring the fundamental concepts and intricacies of Quality Management, a crucial aspect of Software Engineering. In this section, you will encounter a diverse range of MCQs that cover various aspects of Quality Management, from the basic principles to advanced topics. Each question is thoughtfully crafted to challenge your knowledge and deepen your understanding of this critical subcategory within Software Engineering.

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Check out the MCQs below to embark on an enriching journey through Quality Management. Test your knowledge, expand your horizons, and solidify your grasp on this vital area of Software Engineering.

Note: Each MCQ comes with multiple answer choices. Select the most appropriate option and test your understanding of Quality Management. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

Quality Management MCQs | Page 23 of 24

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Q221.
What are the demands on the reliability of maturity assessments according to CMM?

a.

High

b.

Low

c.

Moderate

d.

Not specified

Discuss
Answer: (a).High Explanation:The rather crude assessment of organizations on a five-point scale may have other far-reaching consequences. The US government requires level 3 certification to qualify for contracts. Will this imply that level 1 and level 2 organizations are necessarily performing below standard? If level 3 certification is all that matters, is it worthwhile to aim for level 4 or 5?
Q222.
How does CMM compare to BOOTSTRAP and SPICE?

a.

CMM results in a maturity profile rather than a single score

b.

BOOTSTRAP and SPICE results in a maturity profile rather than a single score

c.

CMM is more detailed and provides more information

d.

BOOTSTRAP and SPICE is more detailed and provides more information

Discuss
Answer: (b).BOOTSTRAP and SPICE results in a maturity profile rather than a single score Explanation:BOOTSTRAP and SPICE are frameworks that result in a maturity profile rather than a single score. The same holds for CMMI, which comes in two variants: a staged model which, like the original CMM, just has five levels of maturity, and a continuous model in which process improvement is done on a per process area basis.
Q223.
What are the alternatives to CMM's original levels of maturity?

a.

BOOTSTRAP

b.

SPICE

c.

CMMI

d.

All of the above

Discuss
Answer: (d).All of the above Explanation:Alternatives to CMM's original levels of maturity include BOOTSTRAP, SPICE and CMMI. All of these frameworks result in a maturity profile rather than a single score, providing more detailed information on an organization's maturity level.
Q224.
What should the development organization do to actively produce quality software products?

a.

Set quality goals, assess its own performance, and take actions to improve the development process

b.

Collect massive amounts of data and apply various kinds of curve-fitting techniques

c.

Impose some upperbound on the complexity allowed for each component

d.

None of the above

Discuss
Answer: (a).Set quality goals, assess its own performance, and take actions to improve the development process Explanation:The development organization should actively pursue the production of quality products by setting quality goals, assessing its own performance and taking actions to improve the development process. This requires an understanding of possible inadequacies in the development process and possible causes thereof.
Q225.
What is the importance of having sound hypotheses while interpreting the data collected?

a.

It is essential to have sound hypotheses while interpreting the data collected to avoid drawing incorrect conclusions

b.

It is not important as long as data is collected and various kinds of curve-fitting techniques are applied

c.

It is not important as long as a correlation is found between complexity figures and the number of defects found

d.

None of the above

Discuss
Answer: (a).It is essential to have sound hypotheses while interpreting the data collected to avoid drawing incorrect conclusions Explanation:In order to be able to properly interpret the trends observed from the data collected, they should be backed by sound hypotheses. Without sound hypotheses, it is easy to draw incorrect conclusions and make unwarranted assumptions about the data.
Q226.
What is the example of a problem that could occur if a simple approach like imposing an upperbound on the complexity allowed for each component is applied?

a.

It may lead to good reasons for certain components having a high complexity being ignored.

b.

It may lead to a significant increase in productivity

c.

It may lead to the repainting of all the white cows

d.

None of the above

Discuss
Answer: (a).It may lead to good reasons for certain components having a high complexity being ignored. Explanation:Putting a mere upper bound on the allowed value of certain complexity metrics is too simple an approach and may lead to good reasons for certain components having a high complexity being ignored.
Q227.
What are the steps in discovering opportunities for process improvement in an organization?

a.

Formulate hypotheses, carefully select appropriate metrics, collect data, interpret data, initiate actions for improvement

b.

Collect massive amounts of data, apply various kinds of curve-fitting techniques, impose upperbound on complexity allowed for each component

c.

Set quality goals, assess own performance, and take actions to improve the development process

d.

None of the above

Discuss
Answer: (a).Formulate hypotheses, carefully select appropriate metrics, collect data, interpret data, initiate actions for improvement Explanation:The preferred way to discover opportunities for process improvement in an organization is to follow a stepwise, evolutionary approach which involves formulating hypotheses, carefully selecting appropriate metrics, collecting data, interpreting data, and initiating actions for improvement. These steps are repeated to validate the effect of the actions taken and to formulate further hypotheses.
Q228.
What is the example of an approach to identifying reasons for delay in software development?

a.

Empirical study of reasons for delay in software development

b.

Comparison of planned and actual figures

c.

Discussions with project leaders and department manager

d.

All of the above

Discuss
Answer: (d).All of the above Explanation:An example of an approach to identifying reasons for delay in software development which includes an empirical study of reasons for delay in software development, comparison of planned and actual figures, and discussions with project leaders and department manager. The study collected data relating to time and effort and identified specific reasons for delay in the environment.
Q229.
What actions were taken based on the results of the study on reasons for delay in software development?

a.

Schedule maintenance as far as possible in ‘maintenance weeks’ and include those in quarterly plans

b.

Repainting all the white cows

c.

Impose upperbound on complexity allowed for each component

d.

None of the above

Discuss
Answer: (a).Schedule maintenance as far as possible in ‘maintenance weeks’ and include those in quarterly plans Explanation:Based on the results of the study on reasons for delay in software development, it was decided to schedule maintenance as far as possible in ‘maintenance weeks’ and include those in quarterly plans. Another analysis study was started to gain further insights into maintenance activities.
Q230.
What is the principle of "closed loop" in software quality management?

a.

Information systems should be designed to prevent users from asking more than they need

b.

Those who provide input to the system are also the main users of its output

c.

Data is best used to gain insight in the performance of the department where the data is collected

d.

The focus should be on continuous improvement

Discuss
Answer: (b).Those who provide input to the system are also the main users of its output Explanation:The "closed loop" principle states that information systems should be designed such that those who provide input to the system are also main users of its output. This results in feedback to the supplier of data, who is thereby forced to provide accurate input.
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