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Welcome to the Socio Organizational Issues and Stakeholder Requirements MCQs Page

Dive deep into the fascinating world of Socio Organizational Issues and Stakeholder Requirements with our comprehensive set of Multiple-Choice Questions (MCQs). This page is dedicated to exploring the fundamental concepts and intricacies of Socio Organizational Issues and Stakeholder Requirements, a crucial aspect of Human Computer Interaction. In this section, you will encounter a diverse range of MCQs that cover various aspects of Socio Organizational Issues and Stakeholder Requirements, from the basic principles to advanced topics. Each question is thoughtfully crafted to challenge your knowledge and deepen your understanding of this critical subcategory within Human Computer Interaction.

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Socio Organizational Issues and Stakeholder Requirements MCQs | Page 7 of 12

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Q61.
What type of diagrams and descriptions does OSTA use?

a.

Economic and political diagrams

b.

Stakeholder perspective descriptions

c.

Data flow diagrams and textual descriptions

d.

Technical system integration diagrams

Discuss
Answer: (c).Data flow diagrams and textual descriptions Explanation:OSTA uses notations familiar to designers, such as data flow diagrams and textual descriptions.
Q62.
What is the main emphasis of the Soft Systems Methodology (SSM)?

a.

Developing technological solutions

b.

Identifying stakeholder perspectives

c.

Understanding the organizational context

d.

Designing rich pictures

Discuss
Answer: (c).Understanding the organizational context Explanation:The main emphasis of Soft Systems Methodology (SSM) is to understand the organization as a system, considering both technology and people as components, without assuming a particular technological solution.
Q63.
What is the purpose of the rich picture in the context of SSM?

a.

To develop technological solutions

b.

To capture stakeholder perspectives

c.

To outline the organization's structure

d.

To summarize the systems stages of SSM

Discuss
Answer: (b).To capture stakeholder perspectives Explanation:The rich picture in the context of SSM is used to capture succinctly the potentially conflicting interests of various stakeholders and other influences on a design situation, aiding in understanding and consultation.
Q64.
Which stage of SSM involves the detailed description of the problem situation?

a.

Stage 1

b.

Stage 2

c.

Stage 5

d.

Stage 6

Discuss
Answer: (b).Stage 2 Explanation:The detailed description of the problem situation is part of Stage 2 in SSM, which involves developing a rich picture.
Q65.
What are some techniques that can be used to gather information for building the rich picture?

a.

Economic analysis and cost-benefit analysis

b.

Data flow diagrams and process modeling

c.

Observation, interviews, questionnaires, and workshops

d.

Speech balloons and crossed swords

Discuss
Answer: (c).Observation, interviews, questionnaires, and workshops Explanation:Observation, interviews, questionnaires, and workshops are techniques that can be used to gather information for building the rich picture.
Q66.
What does the use of rich pictures aim to achieve in SSM?

a.

Providing technological solutions

b.

Eliminating conflicts within the system

c.

Summarizing the systems stages

d.

Aiding in understanding and consultation

Discuss
Answer: (d).Aiding in understanding and consultation Explanation:The use of rich pictures in SSM aims to aid in understanding of the situation, capture stakeholder perspectives, and allow collaborative consultation.
Q67.
What does CATWOE stand for in SSM?

a.

Core Activities and Transformations of Work and Organizational Environment

b.

Clients, Actors, Transformations, Weltanschauung, Owner, Environment

c.

Concepts and Techniques for Working in an Organizational Environment

d.

Characteristics, Actions, Techniques, Workflows, Operations, Entities

Discuss
Answer: (b).Clients, Actors, Transformations, Weltanschauung, Owner, Environment Explanation:In Soft Systems Methodology (SSM), CATWOE stands for Clients, Actors, Transformations, Weltanschauung, Owner, and Environment. These elements are used to describe the root definitions of a system.
Q68.
What is the purpose of developing a conceptual model in SSM?

a.

To identify discrepancies between the actual system and the real world

b.

To provide a detailed description of the problem situation

c.

To define the essence of what the system is about

d.

To determine the necessary and beneficial changes to the system

Discuss
Answer: (a).To identify discrepancies between the actual system and the real world Explanation:The purpose of developing a conceptual model in Soft Systems Methodology (SSM) is to provide a representation of the system that can be compared with the actual system. This comparison helps in identifying discrepancies between the two and highlighting necessary changes or potential problems.
Q69.
How does SSM handle discrepancies between the actual system and the conceptual model?

a.

By ignoring them as they are not significant

b.

By redefining the root definitions of the system

c.

By identifying necessary changes and potential problems

d.

By seeking external consultants for resolution

Discuss
Answer: (c).By identifying necessary changes and potential problems Explanation:In Soft Systems Methodology (SSM), discrepancies between the actual system and the conceptual model are identified and analyzed. This process helps in highlighting necessary changes and potential problems that need to be addressed.
Q70.
What is a key characteristic of SSM?

a.

It follows a rigid and linear approach to design

b.

It provides a single right answer for system design

c.

It prioritizes technological solutions over human considerations

d.

It is flexible and aids understanding of the wider system context

Discuss
Answer: (d).It is flexible and aids understanding of the wider system context Explanation:A key characteristic of Soft Systems Methodology (SSM) is its flexibility and its aim to aid understanding of the wider system context. There is no single right answer in SSM, and its success is measured by how effectively it aids the designer's understanding of the context.
Page 7 of 12

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