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Welcome to the Socio Organizational Issues and Stakeholder Requirements MCQs Page

Dive deep into the fascinating world of Socio Organizational Issues and Stakeholder Requirements with our comprehensive set of Multiple-Choice Questions (MCQs). This page is dedicated to exploring the fundamental concepts and intricacies of Socio Organizational Issues and Stakeholder Requirements, a crucial aspect of Human Computer Interaction. In this section, you will encounter a diverse range of MCQs that cover various aspects of Socio Organizational Issues and Stakeholder Requirements, from the basic principles to advanced topics. Each question is thoughtfully crafted to challenge your knowledge and deepen your understanding of this critical subcategory within Human Computer Interaction.

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Socio Organizational Issues and Stakeholder Requirements MCQs | Page 2 of 12

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Q11.
Who should be considered as stakeholders when implementing a new computer system?

a.

Only the immediate users of the system

b.

Only the formal client who ordered the system

c.

Only those who supply information to the system

d.

Anyone whose job, power, or influence will be affected by the system

Discuss
Answer: (d).Anyone whose job, power, or influence will be affected by the system Explanation:Stakeholders include anyone whose job, power, or influence will be affected by the system, not just the immediate users or the formal client.
Q12.
What is the potential consequence of ignoring conflicting goals among stakeholders when implementing a computer system?

a.

Improved communication and collaboration

b.

Enhanced system efficiency and performance

c.

Reduced resistance to change among stakeholders

d.

Failure of the system and decreased organizational morale

Discuss
Answer: (d).Failure of the system and decreased organizational morale Explanation:Ignoring conflicting goals among stakeholders can lead to the failure of the system and decreased morale within the organization.
Q13.
How do new communications media challenge formal managerial structures within organizations?

a.

They reinforce the official lines of authority and information flow.

b.

They enhance the controlling role of line managers.

c.

They disrupt the traditional patterns of conversation among employees.

d.

They facilitate physical proximity of colleagues within the same department.

Discuss
Answer: (c).They disrupt the traditional patterns of conversation among employees. Explanation:New communications media challenge formal managerial structures by disrupting traditional conversation patterns and undermining the controlling role of line managers.
Q14.
How does the physical layout of an organization reflect its hierarchy?

a.

It places all departments on the same floor for easy communication.

b.

It encourages employees to communicate via email.

c.

It fosters departmental loyalty through physical proximity of colleagues.

d.

It centralizes communication channels through the use of line managers.

Discuss
Answer: (c).It fosters departmental loyalty through physical proximity of colleagues. Explanation:The physical layout of an organization fosters departmental loyalty by placing departments on different floors and encouraging face-to-face communication.
Q15.
What challenge does email communication pose to the exercise of managerial authority?

a.

It enhances the manager's ability to exert influence over subordinates.

b.

It maintains the same patterns of conversation as face-to-face communication.

c.

It enables subordinates to communicate only with their immediate managers.

d.

It diminishes a manager's ability to exercise authority due to the absence of non-verbal cues.

Discuss
Answer: (d).It diminishes a manager's ability to exercise authority due to the absence of non-verbal cues. Explanation:Email communication diminishes a manager's ability to exercise authority because it lacks non-verbal cues and makes it more difficult to exert influence.
Q16.
Why did an organization introduce logging for email messages after implementing an email system?

a.

To improve the efficiency of email communication among employees

b.

To encourage employees to communicate more openly with their managers

c.

To monitor and control the communication between subordinates

d.

To foster a sense of departmental loyalty among colleagues

Discuss
Answer: (c).To monitor and control the communication between subordinates Explanation:The organization introduced logging to monitor and control the communication between subordinates and address a perceived loss of control.
Q17.
How can the impact of technology on an organization's social dynamics be managed effectively?

a.

By introducing technology without assessing its impact

b.

By encouraging a violent reaction among employees

c.

By closely monitoring all employee communications

d.

By assessing the impact of technology before implementation and matching solutions to existing structures

Discuss
Answer: (d).By assessing the impact of technology before implementation and matching solutions to existing structures Explanation:The impact of technology on an organization's social dynamics can be managed effectively by assessing its impact before implementation and aligning solutions with existing structures.
Q18.
What is the potential consequence of introducing technology that disrupts existing social and organizational structures without careful consideration?

a.

Enhanced communication among employees

b.

Improved efficiency of managerial control

c.

Violent reactions from employees

d.

Smooth transition to flatter management structures

Discuss
Answer: (c).Violent reactions from employees Explanation:Introducing technology that disrupts existing structures without careful consideration may lead to violent reactions from employees.
Q19.
What advantage can distributed groupware provide for teleworkers?

a.

It allows them to collaborate with colleagues from different departments.

b.

It enables them to work from home on similar terms to office-based workers.

c.

It establishes cross-functional neighbourhood centers for remote workers.

d.

It enhances managerial control over remote workers' activities.

Discuss
Answer: (b).It enables them to work from home on similar terms to office-based workers. Explanation:Distributed groupware allows true home-based teleworkers to operate on similar terms to office-based workers, providing them the ability to work from home.
Q20.
What is a potential barrier to remote working?

a.

Lack of suitable communication technology

b.

Inadequate managerial training

c.

Technological complexities of video-based groupware systems

d.

Management style focused on physical presence

Discuss
Answer: (d).Management style focused on physical presence Explanation:One potential barrier to remote working is a management style that values physical presence as an indicator of work.
Page 2 of 12

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