Q. What is the concept of "critical mass" in the context of communication systems?

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Q. What is the primary purpose of workflow systems in organizations?

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Q. What is a potential drawback of using rigid workflow systems?

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Q. What is the primary goal of business process re-engineering (BPR)?

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Q. How might the benefits of cooperative systems be evaluated?

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Q. What is a challenge in determining the worth of a cooperative system?

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Q. What is the primary purpose of a video wall within an organization?

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Q. What might be the potential future perspective on the value of cooperative systems?

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Q. What is the primary concern when introducing a new system within a work context?

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Q. Which method aims to understand the reality of work contexts and the perspectives of different stakeholders?

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Q. Who are stakeholders in an organizational setting affected by the introduction of new technology?

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Q. Why is understanding stakeholders important for requirements capture?

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Q. What are primary stakeholders in the context of stakeholders?

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Q. Which category of stakeholders provides input to or receives output from the system without using it directly?

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Q. Who are tertiary stakeholders?

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Q. What is the main goal of a design team in relation to stakeholders?

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Q. What is the priority of stakeholder needs typically based on?

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Q. What was the prevalent view regarding social change and technology early in the twentieth century?

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Q. What is the primary focus of socio-technical models for interactive systems?

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Q. What is the key goal of the socio-technical approach?

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