Q. What was the prevalent view regarding social change and technology early in the twentieth century?

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Q. What is the primary focus of socio-technical models for interactive systems?

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Q. What is the key goal of the socio-technical approach?

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Q. What are some of the elements that socio-technical models attempt to capture?

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Q. How is information gathered for socio-technical approaches?

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Q. What is the aim of socio-technical approaches in understanding organizational technology deployment?

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Q. What is the main focus of the CUSTOM methodology?

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Q. When is the CUSTOM methodology applied in the design process?

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Q. How many key stages are there in a CUSTOM analysis?

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Q. What is the purpose of identifying and describing work-groups in the CUSTOM methodology?

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Q. How are stakeholder needs identified in the CUSTOM methodology?

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Q. In which stage of the CUSTOM methodology are stakeholder requirements consolidated and checked?

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Q. What is the purpose of Stages 5 and 6 in the CUSTOM methodology?

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Q. What is a characteristic of the CUSTOM methodology?

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Q. What is the main focus of the Open System Task Analysis (OSTA)?

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Q. Which stage of OSTA involves establishing performance satisfaction criteria for the system?

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Q. What type of diagrams and descriptions does OSTA use?

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Q. What is the main emphasis of the Soft Systems Methodology (SSM)?

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Q. What is the purpose of the rich picture in the context of SSM?

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Q. Which stage of SSM involves the detailed description of the problem situation?

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