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Question

What is the primary purpose of workflow systems in organizations?

a.

To replace all paper-based processes with electronic forms

b.

To automate processes using pre-coded electronic rules

c.

To streamline communication between different departments

d.

To implement structured message systems for coordination

Answer: (b).To automate processes using pre-coded electronic rules Explanation:Workflow systems aim to automate processes using pre-coded electronic rules and forward electronic forms to relevant individuals based on these rules.

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Q. What is the primary purpose of workflow systems in organizations?

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