Q. What is the primary concern when introducing a new system within a work context?

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Q. Which method aims to understand the reality of work contexts and the perspectives of different stakeholders?

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Q. Who are stakeholders in an organizational setting affected by the introduction of new technology?

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Q. Why is understanding stakeholders important for requirements capture?

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Q. What are primary stakeholders in the context of stakeholders?

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Q. Which category of stakeholders provides input to or receives output from the system without using it directly?

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Q. Who are tertiary stakeholders?

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Q. What is the main goal of a design team in relation to stakeholders?

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Q. What is the priority of stakeholder needs typically based on?

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Q. What was the prevalent view regarding social change and technology early in the twentieth century?

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Q. What is the primary focus of socio-technical models for interactive systems?

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Q. What is the key goal of the socio-technical approach?

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Q. What are some of the elements that socio-technical models attempt to capture?

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Q. How is information gathered for socio-technical approaches?

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Q. What is the aim of socio-technical approaches in understanding organizational technology deployment?

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Q. What is the main focus of the CUSTOM methodology?

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Q. When is the CUSTOM methodology applied in the design process?

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Q. How many key stages are there in a CUSTOM analysis?

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Q. What is the purpose of identifying and describing work-groups in the CUSTOM methodology?

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Q. How are stakeholder needs identified in the CUSTOM methodology?

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