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Question

How can designers gain a deeper knowledge of users' work context and needs?

a.

By conducting structured interviews about their job or life.

b.

By developing a generic user profile.

c.

By involving users throughout the design process (participatory design).

d.

By relying on official organizational policies.

Answer: (c).By involving users throughout the design process (participatory design). Explanation:Designers can gain a deeper knowledge of users' work context and needs by involving users throughout the design process, a practice known as participatory design. This allows users to actively contribute to the design and share their insights and preferences.

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Q. How can designers gain a deeper knowledge of users' work context and needs?

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