Question

What is the potential problem with solely relying on what users say they do?

a.

Users may not remember their actions accurately.

b.

Users may be hesitant to share their experiences.

c.

Users may not be aware of their own actions.

d.

Users may provide conflicting information.

Posted under Human Computer Interaction

Answer: (c).Users may not be aware of their own actions. Explanation:The potential problem with solely relying on what users say they do is that users may not be aware of their own actions. Sometimes people may not accurately recall their actions or may not be able to introspect about their behaviors. Therefore, observing their actual actions can complement the information obtained from verbal reports.

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