Question

What is the importance of observing users' actions in interaction design?

a.

Observations help to determine users' preferences and opinions.

b.

Observations provide accurate information about users' behavior.

c.

Observations help to identify potential design flaws.

d.

Observations help to understand the domain knowledge of users.

Posted under Human Computer Interaction

Answer: (b).Observations provide accurate information about users' behavior. Explanation:Observations are important in interaction design because they provide accurate information about users' behavior, which may not always match what users say they do. By observing users, designers can gain insights into their actual actions and interactions with the system or artifacts.

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