Q. Why can a system that seems perfect actually be considered badly designed?

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Q. What is the primary focus at the start of any interaction design exercise?

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Q. What is the significance of knowing the users in interaction design?

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Q. Who are stakeholders in the context of interaction design?

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Q. How can you get to know your users in interaction design?

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Q. Why is it important to find out who the users are in interaction design?

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Q. What is the potential issue when designers assume they are the main users of the system?

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Q. How can designers gain a deeper knowledge of users' work context and needs?

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Q. What motivates users to become champions for a design once it is deployed?

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Q. What is the importance of observing users' actions in interaction design?

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Q. What is the potential problem with solely relying on what users say they do?

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Q. What is the role of artifacts in understanding users' activities?

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Q. What is a "persona" in the context of interaction design?

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Q. When is it important to involve users throughout the design process?

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Q. What is the advantage of using structured methods like ethnography or contextual inquiry in user research?

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Q. How can a design team benefit from using personae in the design process?

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Q. Why is it important to consider stakeholders in the design process?

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Q. What are scenarios in the context of design?

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Q. How can scenarios be used to improve design?

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Q. What are storyboards in the context of design scenarios?

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