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Question

What is the central idea behind the model of contextual inquiry?

a.

The investigator should be a passive observer of the user's work.

b.

The investigator should gather data outside the workplace to get a holistic view.

c.

The user is the expert and should lead the investigation with the investigator as an apprentice.

d.

The investigator should focus on making assumptions about the user's actions.

Answer: (c).The user is the expert and should lead the investigation with the investigator as an apprentice. Explanation:In contextual inquiry, the user is seen as the expert in the workplace, and the investigator becomes an apprentice, learning from the user's experience.

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Q. What is the central idea behind the model of contextual inquiry?

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