Q. What does the term "ethnographic approach" involve?

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Q. What are some of the factors that determine the success or failure of computer systems in organizations?

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Q. What is the main concern of the term "computer-supported cooperative work" (CSCW)?

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Q. How might conflicting goals among individuals within an organization affect the introduction of a new integrated information system?

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Q. What can happen if power or control is taken away from certain stakeholders without compensation?

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Q. Who should be considered as stakeholders when implementing a new computer system?

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Q. What is the potential consequence of ignoring conflicting goals among stakeholders when implementing a computer system?

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Q. How do new communications media challenge formal managerial structures within organizations?

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Q. How does the physical layout of an organization reflect its hierarchy?

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Q. What challenge does email communication pose to the exercise of managerial authority?

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Q. Why did an organization introduce logging for email messages after implementing an email system?

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Q. How can the impact of technology on an organization's social dynamics be managed effectively?

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Q. What is the potential consequence of introducing technology that disrupts existing social and organizational structures without careful consideration?

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Q. What advantage can distributed groupware provide for teleworkers?

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Q. What is a potential barrier to remote working?

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Q. How does a 'management by presence' approach affect remote working?

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Q. What potential impact does the lack of physical presence have on remote workers' promotions?

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Q. What aspect of video-based groupware systems aims to overcome ingrained attitudes about remote working?

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Q. What is the "free rider problem"?

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Q. What is the consequence of a system falling into disuse?

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