Question

What principle is emphasized when considering user support systems and documentation?

a.

Clear distinction between help systems and documentation

b.

Overlap between help systems and documentation

c.

Exclusive focus on task-specific help

d.

Exclusively online support for user assistance

Posted under Human Computer Interaction

Answer: (b).Overlap between help systems and documentation Explanation:The distinction between help systems and documentation is artificial, as the same principles apply to both and there is overlap between the two.

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Q. What principle is emphasized when considering user support systems and documentation?

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