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Question

Why is accuracy and completeness of assistance important in a help system?

a.

To ensure that the system behaves the same in every version

b.

To discourage users from relying on the help system

c.

To guarantee that users find all the answers they need

d.

To accommodate users who prefer to explore the system on their own

Answer: (c).To guarantee that users find all the answers they need Explanation:Accurate and complete assistance ensures that users can find answers for all their needs and frustrations are minimized.

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Q. Why is accuracy and completeness of assistance important in a help system?

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