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Question

Why is consistency important in a help system's design?

a.

To ensure that every part of the help system is identical

b.

To maintain a rigid structure within the help system

c.

To support users in reinforcing their learning of system usage

d.

To prevent users from seeking help from multiple sources

Posted under Human Computer Interaction

Answer: (c).To support users in reinforcing their learning of system usage Explanation:Consistency in content, terminology, and presentation style helps users reinforce their learning of system usage.

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Q. Why is consistency important in a help system's design?
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