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Question

What was an example of a negative consequence of not consulting with ambulance crews during the development of a Computer Aided Despatch System?

a.

The system allocated the nearest available resource regardless of originating station

b.

The new system took away the flexibility crews previously had for the station to decide on which resource to allocate.

c.

The lack of voice contact made the whole process more impersonal and exacerbated the ‘them and us’ situation.

d.

All of the above

Answer: (d).All of the above Explanation:An example of a negative consequence of not consulting with ambulance crews during the development of a Computer Aided Despatch System is that the system allocated the nearest available resource regardless of originating station, the new system took away the flexibility crews previously had for the station to decide on which resource to allocate, and the lack of voice contact made the whole process more impersonal and exacerbated the ‘them and us’ situation.

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Q. What was an example of a negative consequence of not consulting with ambulance crews during the development of a Computer Aided Despatch System?

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