Question

How can ethnographic methods be used to study user requirements?

a.

By observing groups of people in their natural settings

b.

By conducting interviews with individual users

c.

By conducting task analysis of individual tasks

d.

By becoming an apprentice of the future users

Posted under Software Engineering

Answer: (a).By observing groups of people in their natural settings Explanation:Ethnographic methods involve studying groups of people in their natural settings, such as by living with them for an extended period of time. This allows the analyst to become an apprentice and understand the work of the future users of the system, and is more likely to uncover tacit knowledge than other elicitation techniques.

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