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Question

In what type of systems is it important to involve end-users in the shaping of the User or Domain (UoD)?

a.

Systems that control copying machines

b.

Systems that support people in doing their job, such as office automation systems

c.

Systems that do not require human interaction

d.

Systems that are purely functional in nature.

Answer: (b).Systems that support people in doing their job, such as office automation systems Explanation:If the task is to develop a system to support people in doing their job, such as some office automation system, a purely functional view of the world may easily lead to ill-conceived systems. In such cases, end-user participation in the shaping of the UoD is of paramount importance. Through an open dialog with the people concerned, we may encourage the prospective users to influence the system to be developed.

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Q. In what type of systems is it important to involve end-users in the shaping of the User or Domain (UoD)?

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