Question

What is the importance of mapping business cases to SLAs?

a.

It helps determine the maximum capacity of IT resources.

b.

It ensures that SLAs are always aligned with IT resource usage.

c.

It identifies the necessary quality-of-service (QoS) requirements for an automation solution and links them to SLAs.

d.

It guarantees that QoS guarantees are issued in SLAs for cloud-based IT resources.

Posted under Cloud Computing

Answer: (c).It identifies the necessary quality-of-service (QoS) requirements for an automation solution and links them to SLAs. Explanation:Mapping business cases to SLAs helps identify the necessary quality-of-service (QoS) requirements for an automation solution and links them to SLAs.

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