Question

What is the purpose of defining penalties for non-compliance in an SLA?

a.

To ensure that SLAs are always aligned with IT resource usage.

b.

To specify where monitoring is performed in relation to the cloud's firewall.

c.

To provide formal recourse if a cloud provider cannot meet the QoS guarantees in the SLAs.

d.

To incorporate non-measurable requirements into the SLA.

Posted under Cloud Computing

Answer: (c).To provide formal recourse if a cloud provider cannot meet the QoS guarantees in the SLAs. Explanation:Defining penalties for non-compliance in an SLA provides formal recourse if a cloud provider cannot meet the quality-of-service (QoS) guarantees promised in the SLAs.

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