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Question

How does text-based communication in groupware systems compare to face-to-face communication?

a.

It has a similar style and structure to letter writing

b.

It acts as a speech substitute and presents some challenges in adaptation

c.

It is more structured and formal than face-to-face communication

d.

It is more expressive and emotional than face-to-face communication

Answer: (b).It acts as a speech substitute and presents some challenges in adaptation Explanation:Text-based communication in groupware systems acts as a speech substitute, and thus there are challenges in adapting between the two media.

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Q. How does text-based communication in groupware systems compare to face-to-face communication?

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