adplus-dvertising
frame-decoration

Question

What is the recommended approach for expressing error messages, according to Nielsen's heuristics?

a.

Use error codes for precise identification

b.

Suggest multiple possible solutions to users

c.

Provide a long list of technical instructions

d.

Use plain language and suggest constructive solutions

Answer: (d).Use plain language and suggest constructive solutions Explanation:According to the heuristic "Help users recognize, diagnose and recover from errors," error messages should be expressed in plain language that users can easily understand. The messages should precisely indicate the problem and provide constructive suggestions for how users can resolve the issue. Clear and informative error messages contribute to a positive user experience.

Engage with the Community - Add Your Comment

Confused About the Answer? Ask for Details Here.

Know the Explanation? Add it Here.

Q. What is the recommended approach for expressing error messages, according to Nielsen's heuristics?

Similar Questions

Discover Related MCQs

Q. Which heuristic suggests that help and documentation should be focused on the user's task and easy to search?

Q. After independent evaluations in heuristic evaluation, what is the next step in the process?

Q. What is the GOMS model used for in evaluation?

Q. What is the purpose of using the keystroke-level model in evaluation?

Q. How does design rationale contribute to evaluation during the design stage?

Q. Which type of models can be used to evaluate dialog sequences for problems?

Q. What is the purpose of using previous experimental results in evaluation?

Q. What is the advantage of using previous experimental results in evaluation?

Q. What should an expert reviewer consider when using previous experimental results for evaluation?

Q. Why is expertise necessary for using previous experimental results in evaluation?

Q. Which evaluation style involves conducting tests with users in a controlled environment away from their normal work setting?

Q. What is a benefit of conducting laboratory studies for usability evaluation?

Q. In which situations might laboratory observation be the only option for usability evaluation?

Q. What limitation of laboratory studies can affect the accuracy of observations made during evaluation?

Q. Which expert-based evaluation approach involves evaluators stepping through a sequence of user actions to identify potential usability problems?

Q. What is the primary focus of cognitive walkthroughs in terms of user interaction?

Q. What is the primary goal of heuristic evaluation?

Q. What scale is commonly used to rate the severity of usability problems identified through heuristic evaluation?

Q. What is the purpose of using previous studies in evaluation?

Q. Which evaluation style involves observing the interaction between users and systems in their natural work environment?