Question

Which heuristic suggests that help and documentation should be focused on the user's task and easy to search?

a.

Help users recognize, diagnose and recover from errors

b.

Consistency and standards

c.

Help and documentation

d.

Visibility of system status

Posted under Human Computer Interaction

Answer: (c).Help and documentation Explanation:The heuristic "Help and documentation" suggests that while some systems may require user instructions, such information should be easy to search and focused on the user's tasks. The documentation should provide concrete steps that users can follow to achieve their goals. Clear and task-oriented help materials enhance user understanding and efficiency.

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Q. Which heuristic suggests that help and documentation should be focused on the user's task and easy to search?

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