Question

According to Norman's principles, why should systems provide the necessary knowledge within the environment?

a.

To increase memory load for the user

b.

To make the system more complex

c.

To support the user in building an appropriate mental model

d.

To limit the user's knowledge of the task

Posted under Human Computer Interaction

Answer: (c).To support the user in building an appropriate mental model Explanation:Systems should provide the necessary knowledge within the environment to support the user in building an appropriate mental model of what is going on.

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Q. According to Norman's principles, why should systems provide the necessary knowledge within the environment?

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