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Question

What does Norman mean by "bridging the gulfs of execution and evaluation"?

a.

Providing clear mappings between user intentions and system controls

b.

Making the system controls invisible to the user

c.

Creating complex mental models for the user

d.

Making the system actions invisible to the user

Answer: (a).Providing clear mappings between user intentions and system controls Explanation:Bridging the gulfs of execution and evaluation means making clear what the system can do and how user actions achieve those system controls.

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Q. What does Norman mean by "bridging the gulfs of execution and evaluation"?