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Question

What is the high-level goal of serving the customers?

a.

Necessity for having search facilities

b.

Allowing users to search the database for a particular book

c.

Learning about user preferences

d.

Interacting with the user

Answer: (a).Necessity for having search facilities Explanation:By asking why the requirement for allowing users to search the database for a particular book is needed, the higher level requirement of the necessity for having search facilities is detected.

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Q. What is the high-level goal of serving the customers?

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