Q. An important first step in troubleshooting which component in a laser printer is causing a jam is to:

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Q. Which of the following items would require you t.o comply with EPA disposal guidelines?

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Q. What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?

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Q. On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?

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Q. The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem is:

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Q. What is your first action when windows reports that your hard drive is developing bad sectors?

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Q. Which controller would support an external CD-ROM drive?

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Q. What are the most likely conditions for ESD?

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Q. How many DMA channels are there in an AT class PC?

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Q. Every video card must have?

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Q. Which best describes a fragmented hard drive:

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Q. Place where large amounts of data are stored outside central processing unit is called

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Q. Devices that are under control of computer and are directly connected to it are said to be

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Q. Devices that are not connected to computers central processing unit are classified as

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Q. A silicon piece with a circuit on it is called

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Q. The digital multimeter is set for DC, Ohm and 20k. You will read _____ while measuring a good 2 amp fuse.

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Q. An anti static strap uses a small _____ to make sure you do not become the least path of resistance to the ground?

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Q. For a Macintosh to print successfully, the System Folder must contain:

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Q. Which device uses a DMA channel?

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Q. When is the risk for electrostatic discharge the greatest?

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