Q. Which would you do first when troubleshooting a faulty monitor?

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Q. You have a PC with no video* Which of the following is LEAST likely to be causing the problem?

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Q. When connecting a ribbon cable to a connector, how do you know which direction to plug it in?

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Q. What is the first step in diagnosing a completely dead computer at the client site that was working the day before.

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Q. You see the message "invalid media device" after installing a new hard drive. What do you do next?

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Q. A workstation has just been installed on an Ethernet LAN, but cannot communicate with the network. What should you check first?

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Q. One of the major components of a PC is the Central Processing Unit (CPU) which can be best described as:

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Q. IDE cables have how many pins?

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Q. An important first step in troubleshooting which component in a laser printer is causing a jam is to:

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Q. Which of the following items would require you t.o comply with EPA disposal guidelines?

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Q. What should you replace if the brightness or contrast adjustments were malfunctioning on a laptop?

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Q. On a leased line installation a known good external modem shows no carrier detect light. Where is the problem most likely to be?

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Q. The monitor power LED is 'on' but the monitor screen is completely dark. The least likely cause of the problem is:

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Q. What is your first action when windows reports that your hard drive is developing bad sectors?

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Q. Which controller would support an external CD-ROM drive?

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Q. What are the most likely conditions for ESD?

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Q. How many DMA channels are there in an AT class PC?

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Q. Every video card must have?

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Q. Which best describes a fragmented hard drive:

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Q. Place where large amounts of data are stored outside central processing unit is called

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