Q. Your customer tells you the print quality of their dot matrix printer is light then dark. Which of the following could cause the problem.

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Q. The terms "red book", "yellow book", and "orange book" refer to:

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Q. Which part of the laser printer should NOT be exposed to sunlight?

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Q. What command is used to reset a MODEM when using the "AT Command Set"?

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Q. When installing a SCSI CD-ROM drive, you must set the CD-ROM SCSI adapter to:

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Q. In Inkjet technology the droplets of ink are deflected by?

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Q. A numeric error code check: A 17xx indicates a problem with:

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Q. Which provides the fastest access to large video files?

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Q. On a dot matrix printer, you should never lubricate which part?

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Q. Laser Jet printer speeds are measured in pages per minute (ppm). what do we use to measure dot-matrix printers?

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Q. Which component must be vacuumed or replaced during preventative maintenance on a laser printer?

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Q. Which of the following FRUs would be considered both an input/output device?

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Q. Which device is on IRQ 6?

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Q. A sound card typically uses which IRQ?

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Q. During preventative maintenance on a dot matrix printer, do NOT lubricate:

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Q. What is the modem hang up command?

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Q. What is the recommended way to fix the registry description for the printer driver

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Q. You can add peripheral devices to your computer by inserting special-purpose circuit boards into these slots:

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Q. What is the best ground for a conductive work bench?

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Q. What is the first thing you could do to check for damage to a printer after receiving it?

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