Q. What is the primary focus of customer analytics in CRM BPO?

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Q. What is one of the main challenges addressed in customer analytics?

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Q. How does customer analytics handle concept expansion?

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Q. Why is unstructured data considered valuable in generating business insights?

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Q. What role does the SentimentMiner tool play in customer analytics?

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Q. What does customer analytics aim to provide to business analysts?

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Q. What is the main challenge enterprises face regarding data?

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Q. Which technology is IBM Infosphere BigInsights based on for scalability?

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Q. What kind of data does IBM Infosphere Streams process in real-time?

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Q. How can a telecommunications company benefit from using both BigInsights and Streams?

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Q. What expertise is typically required for building analytic solutions?

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Q. What is the need for developing declarative platforms in analytics?

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Q. What is one of the main challenges for enterprises in managing their public image through social media?

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Q. To accomplish reputation management in the social media space, what type of decisions need to be made in real-time?

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Q. What is the key factor for offering valuable decision support in marketing and reputation through social media management solutions?

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Q. How do recommendation engines for online or mobile applications use machine learning algorithms?

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Q. What is a strong indicator of the effectiveness of a recommendation engine for online or mobile applications?

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