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Question

What is the purpose of direct observation in the task analysis process?

a.

To validate existing manuals.

b.

To provide a 'feel' for the task.

c.

To control the task environment.

d.

To perform post-task walkthroughs.

Answer: (b).To provide a 'feel' for the task. Explanation:Direct observation is used to provide the analyst with a 'feel' for the task. It involves watching people and their interactions to gain an understanding of how tasks are performed.

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Q. What is the purpose of direct observation in the task analysis process?

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