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Question

What potential concern arises from the adaptivity of a help system?

a.

Users may perceive the system as too simplistic.

b.

Users may become confused by the changing responses.

c.

Users may lose control over the interaction.

d.

Users may find the help system too slow.

Answer: (b).Users may become confused by the changing responses. Explanation:One concern is that users may become confused by the changing responses of an adaptive help system, perceiving it as "shifting ground" and potentially causing confusion.

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Q. What potential concern arises from the adaptivity of a help system?

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