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Question

How can the process of observation using think aloud be affected by the act of describing one's actions?

a.

It enhances the accuracy of user actions.

b.

It maintains the natural way people perform tasks.

c.

It has no impact on the observation process.

d.

It can alter the way people perform tasks, providing a potentially biased view.

Answer: (d).It can alter the way people perform tasks, providing a potentially biased view. Explanation:The act of describing actions while using think aloud can alter the way people perform tasks, potentially providing a biased view due to the observer effect.

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Q. How can the process of observation using think aloud be affected by the act of describing one's actions?

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