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Question

What are the three types of change levers that can be recognized in the process of identifying opportunities for process improvement?

a.

Organizational enablers, human resource enablers and technology enablers

b.

Organizational enablers, human resource enablers and information technology enablers

c.

Organizational enablers, technology enablers and information technology enablers

d.

None of the above

Answer: (b).Organizational enablers, human resource enablers and information technology enablers Explanation:Three types of lever can be recognized: organizational enablers (such as empowering teams), human resource enablers (such as task enrichment) and information technology enablers.

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Q. What are the three types of change levers that can be recognized in the process of identifying opportunities for process improvement?

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