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Question

Michael hammer defines re-engineer as _______ and radical redesign of business process to achieve the performance such as cost, quality, service and speed.

a.

Business process

b.

The fundamental rethinking

c.

Organization restructuring

d.

None of the above

Answer: (b).The fundamental rethinking

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Q. Michael hammer defines re-engineer as _______ and radical redesign of business process to achieve the performance such as cost, quality, service and speed.

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